Who are we?

What we do

PFAS is part of the IPRS Group of companies and in 2013 secured the contract to deliver PIP assessments in the South East, East Anglia and London.

We have 11 of our own assessment centres located in

  • Canning Town
  • Croydon
  • Canterbury
  • Eastbourne
  • Norwich
  • Ipswich
  • Thetford
  • Milton Keynes
  • Colchester
  • Isle of Wight 
  • Stanford Le Hope 

PFAS also has a managed network of Supply Chain Partners, who also undertake PIP assessments in other locations in the region.

PFAS has grown throughout the term of the contract and now completes approximately 2900 assessments each month, with up to 100 full and part time clinicians working on the contract supported by the Operations team.

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IPRS Group

The IPRS Group was established in 1995 and celebrated its 20th Anniversary in 2015.

The founder wanted to promote the ethos of “sports injury management” into commercial organisations by comparing staff absence in the workplace with injured football players where return to “game-ready” fitness is similar to “return to work” fitness.

This ethos and innovative approach to corporate physiotherapy led to growth within the company resulting in a 2002 move to a larger head office premises in Ipswich.

In 2004 the IPRS Group broadened its client base into the Corporate and Government sectors and has continued to develop and grow with a varied customer base comprising of largely blue chip clients, focussing on the provision of high quality clinical services to the Healthcare industry.

Today the IPRS Group is made up of 5 divisions, all working diversely within the Healthcare sector.

Your Management Team

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Martyn Jackson, Group CEO

Martyn joined IPRS Group in 2004 and is married to Angela and has a son Zach (8)

Martyn lives in north Kent in a converted village hall he renovated, hence the recent development of grey hair.  The work on the house was recently featured on the BBC daytime programme "how not to renovate a house!".

In his spare time Martyn is writing a thriller based on a family man who is secretly killing building contractors in Kent titled "parallel universe living in the world of construction!"

Martyn still plays football once a week for the village, normally paired with the under 30's to balance the age profile across the teams and help some of the boys with their care in the community orders.  

Loves: Family, Classic Cars and Football 

Hates: Lateness and Poor Customer Service

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Diane Wythe , Group Chief Operating Officer

I joined IPRS back in January 2001, as Management Accountant, when the business was much, much, smaller.  Working in a number of diverse roles over the past 18 years, I have been a member of the IPRS Health SMT since 2012 and last year I had the pleasure of taking a more active role in PFAS as Business Lead.

I am married to Graham and we have a son who is almost 30! We have two pets, Molly our beautiful Back Labrador and Billy our African Grey Parrot.  Holidays play a major part in my work life balance, both in the UK and abroad, you can’t beat walking the dog on a beach in the Summer and relaxing with a good book

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Martin Moodie, Clinical General Manager

Martin has been working with IPRS PFAS since 2016, heading at the front of the clinical team which continues to grow each year. 

Martin covers a wide geographical area and can often be found running for planes, trains and ferries! In his spare time Martin relaxes by jumping off of high heights and climbing up to jump off again.



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Laura White , Head of Service Delivery

Laura joined PFAS in 2014 as a Medical Receptionist and is now part of the senior management team. 

Laura loves a challenge and doesn’t shy away from much! Laura spends a lot of time on the road visiting all our sites and making sure everything is running smoothly. 

When Laura isn’t working hard, she keeps the rest of the Team entertained with her infectious laughter.


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Nathan Franklin, Senior Data Analyst

Your Regional Clinical Managers

Your Operational Team Leads

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Abby Pickard, Service Delivery Team Lead - South

Abby joined PFAS in January 2016 as a Co-ordinator working from our Canterbury site, before taking on additional administration responsibilities; which led to her role developing and changing.

Abby's current role as Service Delivery Team Leader involves overseeing the operational side of delivering our service. She's responsible for five of our sites, providing support to all Co-ordinators and assisting with the day to day running and decision making to ensure that things run as smoothly as possible.

When not at work Abby is happiest at home with her family. Abby and her husband enjoy making renovations to their house, long walks with their boxer dog and spending quality time with their three teenage children, who seem to make them laugh every single day.

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Melissa Batty, Service Delivery Team Lead - North

Melissa joined PFAS in November 2016 and started working remotely from September 2018 as part of her new role as Service Delivery Team Leader.

She is a fantastic operational support to the PFAS Team and always has a smile ready!

When not at work she enjoys long walks with her two dogs and spending time with her family. 

Your Clinical Team Leads

Naomi Winter, Regional Clinical Manager

Vanessa Coelho, Regional Clinical Manager

Rose Woods, Regional Clinical Manager

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David Hopkins, Clinical Support Lead Eastbourne

David joined PFAS at the end of 2015 as a Personal Functional Assessor, working in the Eastbourne Synergy Centre and is now the Clinical Support Lead for the site.

He lives on the Sussex coast where he indulges in playing with motorbikes, walking the dog and definitely not going to the pub 3 doors away from his house. His children are grown up, but he says they keep coming back despite locking all the doors.

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Natalie Simpson, Clinical Site Lead, Ipswich and Norwich

"I enjoy spending time with my family and have a keen interest in all things vintage and rockabilly. I am a big Marvel film fan and attend many comic and film conventions every year. I have a new little pug called Lola who keeps me busy by racing round after her!”


Mark Longmuir, Clinical Support Lead - Croydon

Carmen Trujillo, Clinical Support Lead - Canning Town

Zena Hope, Clincial Support Lead - Canterbury

Your Support Teams

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Sophie Hughes, HR Manager

Sophie joined IPRS Group in July 2014 with a real passion for HR that only increases by the day.

Having recently completed her CIPD Level 5 in Human Resource Management, she lives and breathes all aspects of HR.

Sophie’s other passion is her nephew who gets spoilt rotten and gets away with anything, but that’s the role of an auntie right?!

Sophie also enjoys going to the gym, although half the struggle is getting her there in the first place!

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Abby Palman, HR Assistant

Abby joined IPRS Group in November 2018 and has recently completed her Level 3 CIPD in Human Resource Practice. Abby has over 3 years of HR experience behind her and is passionate about developing her HR career.

Abby is a proud cat mum to her Instagram-famous cat Min and lives in the beautiful Suffolk countryside with her golf-obsessed Fiancé Tom.

When Abby is not at work you will find her either shopping, sampling afternoon tea or relaxing at a spa!

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Robert Rennie, Group Services Manager

Robert joined IPRS Group in March 2015 and he loves family time with his wife Joy and their young daughter Felicity

Robert has a great selection of ties and has been said to be a ‘natty’ dresser.  He was told he was ‘Hench’ at one of the BBQs at Suffolk House, and had to ask what that meant! 

Robert has a great sense of humour and can be somewhat sarcastic (said to be the lowest form of wit).

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Peter Stephens, Group Services and H&S Officer

Hi everyone, for those who don’t know me, my name is Peter Stephens (known as Pete), and I am the Group Services & H&S Officer.

I joined IPRS Health in August 2012 and then, in June 2013, I was approached to help set up the new PIP contract.  I have been involved in almost all parts of the business and now back with PFAS and PIP, and also the Group’s H&S Officer.

My role currently involves much statistical analysis of PFAS and PIP, Service Credits, along with all slots submissions and invoicing for both the PIP Contract and one of our Health Clients – TSB Bank.  My H&S role also plays a big part in my daily routine, looking at all aspects of the Group’s H&S including DSE’s and new site set-ups.

A bit of history and ‘silly facts’ about me:  I have served in the Royal Air Force, worked in Aviation for 27 years, can pilot heavy jets (those you go on holiday in) – favourite being the Boeing 757 and 737NG.  I am also a qualified Ice Skating instructor and have been skating for over 28 years!


So – that is me in a nutshell – and hope to see you around…