Abby Pickard, Service Delivery Team Lead - South
Abby joined PFAS in January 2016 as a Co-ordinator working from our Canterbury site, before taking on additional administration responsibilities; which led to her role developing and changing.
Abby's current role as Service Delivery Team Leader involves overseeing the operational side of delivering our service. She's responsible for five of our sites, providing support to all Co-ordinators and assisting with the day to day running and decision making to ensure that things run as smoothly as possible.
When not at work Abby is happiest at home with her family. Abby and her husband enjoy making renovations to their house, long walks with their boxer dog and spending quality time with their three teenage children, who seem to make them laugh every single day.
Melissa Batty, Service Delivery Team Lead - North
Melissa joined PFAS in November 2016 and started working remotely from September 2018 as part of her new role as Service Delivery Team Leader.
She is a fantastic operational support to the PFAS Team and always has a smile ready!
When not at work she enjoys long walks with her two dogs and spending time with her family.