Our Mission & Values

We want to be recognised as the best provider of PIP assessments, with the highest clinical quality, excellent customer service and a great and dedicated team, where everyone feels respected and fairly treated.

Our values that help us to achieve this are:

  • Our commitment to great service delivery.
  • We put the claimant at the centre of all our processes and treat everyone with care and respect.
  • We invest in our colleagues and make sure they feel valued and well supported.
  • We make sure all our colleagues receive excellent training.

We pride ourselves on being professional, caring and having a great knowledge in our field and we value teamwork as one of our greatest strengths. We listen to customers, claimants and our colleagues to help our continual learning and development.

What distinguishes us?

  • We have a great support structure
  • We value all individuals
  • We are proactive
  • We listen
  • We care!